Frequently asked questions

Filadiz Games provides gameplay coaching in two formats. In a live guided session your coach joins your party and plays alongside you while you play on your own account. In VOD coaching your coach does not enter the game — they review your recorded gameplay, or watch and advise by voice while you play. In both cases you are buying coaching time, not an in-game result.

In a live session your coach is present while you play and gives feedback in real time, so you can adjust immediately. In VOD coaching your coach is not in the game — you submit a recording and receive a detailed review, or they watch and advise by voice. Live sessions are best for in-the-moment correction; VOD is ideal for deep, paced analysis you can rewatch.

You play on your own account, making your own decisions, while your coach guides, explains and corrects. The goal is for you to understand each choice as you make it — positioning, timing, priorities — so the improvement stays with you after the session ends. You are the one playing; we are the one teaching.

We cover a wide range of competitive and progression-based titles, including Overwatch 2, Call of Duty, Battlefield 6, Destiny 2, Diablo 4, World of Warcraft, Final Fantasy XIV, New World, Guild Wars 2, Lost Ark, and more. Browse the Services menu for the full, up-to-date list and every coaching option per game.

Pricing is set per game and per service, with base one-hour sessions starting from around €11. Every service lets you choose session length (1, 2 or 3 hours), coach tier (Standard or Professional), group size (1 to 3 players) and optional priority scheduling, and the price updates live as you choose. Prices are shown in EUR with a USD toggle, and applicable VAT is added at checkout.

Sessions are booked in blocks of one, two or three hours, which you choose on each product. The right length depends on your goal — a focused VOD review can fit in an hour, while a full encounter walkthrough or multi-topic session often benefits from two or three.

Open your game from the Services menu, pick a coaching service, and choose your options — session length, coach tier, group size and priority. Add it to your cart and check out with a secure card payment. After checkout we match you with a specialist coach and arrange a time with you by email or Discord.

Yes. If you need to reschedule, contact us as early as you can and we will find a new time with your coach. Cancellation and refund terms are covered by our refund policy — if a session has not yet taken place, reach out at support@filadizgames.com and we will help.

Our coaches are experienced, verified players who specialise in the games and activities they teach. They are selected for their game knowledge and, just as importantly, their ability to explain decisions clearly and patiently so you actually learn from the session.

Both are experienced, verified coaches. A Standard coach is a strong, high-ranked player who gives clear, structured guidance. A Professional coach is a top-tier specialist — typically higher-ranked and more experienced — for players who want elite-level analysis. You pick the tier on each service; the Professional option costs 20% more than the Standard base price.

We offer coaching in English and Spanish, and the entire website is available in both languages. If you prefer a session in a specific language, let us know when we match you with a coach and we will pair you with one who speaks it.

No. We coach players at every level, from newer players learning the fundamentals to experienced players refining high-level decisions. Your coach tailors the session to your current skill, your goals and your playstyle.